Vigilant Telecom Alarm Management Solution

Dyna Lync Telecom addresses the critical need for a reliable and cost effective Alarm Management solution with the flexibility to meet the way you do business. From the input of our many dealers, our solution has been developed from the ground up to satisfy the many critical features needed for a superior Alarm Management solution. (More Details...)

StradaTel Premium

StradaTel Premium is an advanced integrated telecom management application that provides a comprehensive suite of tools for configuration, control, and analysis of Meridian 1 and Succession Communications Server for Enterprise (CSE) 1000 systems. These feature rich tools are accessed through a Web browser interface.

DynaSwitch is a powerful and graphical single/multi-site switch management package for performing Moves, Adds and Changes to your Nortel PBX system. DynaSwitch represents a whole new generation in switch management by removing the complexities found in other packages. DynaSwitch fully integrates and shares information with StradaTel Premium Call Accounting to avoid duplicate entries.

Call Accounting billing system our legacy *easy to use* system has been re-designed to be even more powerful and easier to use. Our brand new Professional Series features an easy to use graphical user interface unlike anything else on the market today. StradaTel Premium Call Accounting versions include Business, Hotel/Motel, Multi-site, Multi-switchboard and Multi-tenant available in both Plus, Lite and Ultra-Lite versions.

Traffic Manager accumulates switchboard traffic information and performs detailed traffic studies, *what if* modeling, and produces concise management reports for single or multiple sites.

Contact Center Manager (CCM) captures ACD statistical information from your switchboard about the performance of your Agents, Positions, Queues and Trunk Routes for single or multiple sites. Detailed historical performance measurement reports are then produced.

Fraud Squad is a telephone fraud detection and reporting package that alerts you by email, cell phone, fax, or pager of any suspect calls. Console.net provides enhanced attendant features and increases productivity for the BCM and Norstar.

Return on Investment

ROI How often does a software firm stand behind the claims of the sales force? Our ROI module monitors the software usage and applies industry standard pricing against your usage, letting you know how much money you are saving when you use the StradaTel Premium modules.

We provide the full spectrum Telephony Manager Professional Services, Nortel's administration software for the Meridian 1 and Succession. Our exceptional knowledge in this industry translates into unparalleled quality of work focused on your needs. Our reputation for being proficient, dependable and responsive will change the way you view telecom management. Finally, an alternative that puts you in control! (More Details...)